These days businesses are so reliant on their computers, that when something goes wrong it's a serious problem. They want to get their system back up and running as quickly as they can. While every system is different, some problems have the same cause, and these can sometimes be fixed by some simple troubleshooting. While we can offer professional help, you may want to use these simple tips as your first point of call:

Run a virus scan

Viruses can cause a lot of computer problems including slowdowns or crashes. If your computer is showing any of these signs, it’s worth running a virus scan. When running a virus scan, it’s important to do the most thorough scan possible, which tends to be the one that takes the longest time, as it tries to check out most files.

before running it, double-check the settings and choose the most comprehensive one available. You'll also want to make sure it's totally updated before running the scan so it can catch the most recent wave of bad code.

Update your software

Outdated and un-patched software can cause many computer problems. Fortunately, many updates are now applied automatically, because they're so important which is why your computer might suddenly reboot when you weren't expecting it to. Keeping your software up to date doesn’t just fix current problems, it can also prevent future ones. Hence try and make sure that your software and applications are set to update automatically.

Focus on your operating system first. In Windows you can look for updates by opening up Settings then clicking Update & security; on macOS, launch the App Store from the dock or the Applications screen in Finder, then switch to the Updates tab. Make sure you apply any updates that are pending.

Test your Wi-Fi connection

If you can, plug your laptop or desktop computer straight into your router with an Ethernet cable. If you still don't get internet, and nothing connected to Wi-Fi is getting internet (like phones and tablets), then the problem may well lie with your router hardware or the service provided by your internet service provider.
However, if other devices are working fine, you now know that there is a problem with your specific device. It’s often a good idea to try all of the simple troubleshooting tips – switching your Wi-Fi off and on, rebooting your computer, and updating the software – before eventually seeking professional help.

If these troubleshooting tips don’t work, get in touch with IT&T Support for our assistance.

At IT&T We strive to provide the best level of solutions, service, support, and care that is possible in the IT industry. We have been in the industry for decades - as long as IT support has been needed. Hundreds of satisfied small and medium businesses can attest to that. We keep up to date with the latest in software and hardware, so that your business is leading edge in speed and efficiency when it comes to your IT.