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Get More from IT&T: A Walkthrough of the IT&T Customer Portal
Get More from IT&T: A Walkthrough of the IT&T Customer Portal
Join us for our next IT&T Monthly Customer Webinar, where we’ll showcase the IT&T Customer Portal — a powerful, easy‑to‑use platform designed to give you greater visibility and control over your IT services.
The IT&T Customer Portal puts everything at your fingertips, making it easier to interact with our support team and stay informed.
In this session, we’ll show you how the portal allows you to:
- Log IT support tickets quickly and easily
- Track the status of your jobs in real time
- View updates, notes, and progress without chasing emails
- See the products and services you currently have with IT&T
- Access and review your monthly recurring invoices
We’ll also share a preview of new features coming soon, including the ability to:
- ✅ Check the status of your backups directly from the portal
Whether you’re already using the portal or haven’t explored it yet, this webinar will help you get the most value from it and stay informed as new capabilities are added.
What You’ll Learn
During this webinar, you’ll learn how the IT&T Customer Portal helps you:
- ✅ Log and manage IT support tickets anytime
- ✅ View ticket progress and job status in real time
- ✅ Reduce back‑and‑forth emails and phone calls
- ✅ Clearly see your IT&T products and services
- ✅ Access your monthly recurring invoices in one place
- ✅ Prepare for upcoming features like backup status monitoring
Live Portal Walkthrough
The session will include a live walkthrough of the IT&T Customer Portal, led by Brian Hood, General Manager at IT&T.
Brian will demonstrate:
- How to submit a new support ticket
- How to track open, in‑progress, and completed jobs
- Where to view your products and services with IT&T
- How to access monthly recurring invoices
- What new features are coming next and how they’ll add value
Who Should Attend?
This webinar is ideal for:
- Business owners and managers
- Office managers and administrators
- Anyone responsible for logging IT support requests or managing IT services
Reserve Your Place Today
Register now to see how the IT&T Customer Portal can simplify IT support, improve visibility, and give you one clear view of your services — with even more features coming soon.
Upcoming
Event Details
Wednesday, 15 April
12:30 PM – 1:00 PM (AEST)
30 minutes + live Q&A
Online
Free
Organizer
IT&T
Business IT Services and Solutions
Speakers
Brian Hood
General Manager
Register for the Webinar
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